Privacy Policy
This policy describes how personal data is handled when you contact us via WhatsApp, email, or form. We do not use your data for purposes incompatible with the reservation or service requested.
Manager
Responsible: Laura Pisano
Email: info@luxurymassageathome.com
Purposes
- Manage requests, reservations, and customer service.
- Respond to inquiries and coordinate availability.
- Administrative management associated with the provision of the service (if applicable).
Legal basis
- Implementation of pre-contractual measures: respond to a reservation request.
- Consent: when you check the privacy acceptance box on the form.
- Legitimate interest: basic improvements to site service and security.
Conservation
We will retain the data for as long as necessary to respond to the request and comply with legal obligations. When it is no longer necessary, it will be deleted or anonymized.
Recipients
We do not disclose data to third parties except where legally required or to essential providers (e.g., mail/hosting). If additional platforms are used, this will be disclosed here.
Rights
You can request access, rectification, deletion, opposition, limitation, and portability by writing to info@luxurymassageathome.com. You can also file a complaint with the AEPD.
Safety
We take reasonable steps to protect your information. No system is foolproof; if you detect a problem, please let us know.